Medical Assistant Duties During Covid-19

Phlebotomy Career Training

Now more than ever, healthcare institutions are relying on certified medical assistants. Certified medical assistants are serving as the backbone of medical facilities all over the world, proving to be an invaluable asset during the COVID-19 crisis.

The training and knowledge that certified medical assistants possess make them elite medical professionals in high demand, especially during these times of the pandemic COVID-19. Certified medical assistants assist medical personnel to ensure patients are receiving the adequate care they deserve.

How Medical Assistants Manage Covid Patients

Certified medical assistant duties in this hectic time of the COVID-19 pandemic can be described many ways. Medical assistant careers have many dimensions and continue to expand every year. A good question is: What are some of the potential roles of a medical assistant?

• Patient educator
• Compassionate communicator
• Health coaching
• Attentive counselor helping patients through turbulent emotional moments by showing empathy and understanding
• Skilled in routine and advanced procedures
• Administrator who can maneuver between departments ,individuals and institutions.
• Right hand of doctors
• Multi-Skilled

Growth Potential for Medical Assistants

Healthcare has always been a stable and rapidly growing field. The Bureau of Labor Statistics predicts that healthcare will add about 4 million jobs by 2026, approximately one-third of all jobs in the United States. The need for medical assistants is expected to increase 29 percent. This is an amazing job outlook. Looking forward, these incredible predictions may even seem conservative as jobs in the healthcare sector are looking for more compassionate caregivers to fight the Covid-19 pandemic.

Effects of the Covid-19 Pandemic on Medical Assistant Employment

Medical assistants are urgently needed now and will be needed in our post-COVID world. Medical assistants will continue to be vital to the healthcare industry.

Studying to become a medical assistant is a fast route to a career in the stable and ever-expanding healthcare sector. As medical assistants have the capability to be some of the most adaptable medical professionals – with the ability to work in a variety of places in the healthcare industry – receiving certification could be just the beginning of a career that could go in a plethora of directions.

Comprehensive Online Medical Assistant Program

Healthcare is a rapidly changing field. Phlebotomy Career Training provides up-to-date training with our certified online medical assistant program.

Our instructors are knowledgeable teachers who use their experience to guide students through the many challenges they will face in the medical field, using skills that can only be tough by experienced professionals. Some of the benefits of training with our Medical Assistant program at phlebotomy career Training are:

• Self-Paced class schedules (you set your own hours)
• Fast-track learning (under 6 months, with payment plans available)
• Online Learning
• Access to convenient lessons and videos anytime
• Includes National Testing Fee

The First Step Toward a Rewarding Career

Enrolling in our Medical Assistant Course at Phlebotomy Career Training is easy, convenient and provides students with the ability to study from the comfort of their own home at their own hours. With 10+ years educating online, Phlebotomy Career Training’s Online Medical Assistant Course is designed to facilitate ease of learning and a progressive path towards achieving your ambitions: a lifesaving career.

Other online medical health careers offered include: Phlebotomy Technician, Pharmacy Technician, Medical Billing and Coding, Electrocardiogram Technician, Dialysis Technician and more! Options and flexibility in careers such as becoming a phlebotomy technician provide opportunity and success in a long-lasting career in medical health.

Vitamin IV Therapy is the New Wave, but What You Don’t Know Can Hurt You

Professor Kimmel wants everyone who is currently using IV vitamin therapy or considering it to be well informed. Many people have stated that they feel amazing upon receiving vitamin IV therapy. Professor Kimmel states; “Dose the average consumer really understand the risks involved with intravenous fluids?” Professor Kimmel wants to alert Americans that they should do their due diligence when deciding whether or not to get vitamin infusions, because it can be dangerous when performed by non-licensed personnel.

The number of non-licensed health care workers performing clinical skills only performed by licensed medical professionals is continually widening due to shortages in the medical work force. Hospitals are notorious for placing advanced medical tasks in the hands of those without the education and credentials so as to save money. When it comes to the average consumer, they are typically not aware of what skills can or cannot be performed by a non-licensed professional versus a registered nurse or physician.

Professor Kimmel expressed her concern for the American people who have vitamin infusion therapy performed by unlicensed personnel. Professor Kimmel stated:

“Any type of IV infusion must be first ordered by a physician and then administered by a registered nurse, paramedic or physician assistant. Although some medical assistants have been known to start IV’s, they are usually done in the emergency room under the supervision of a nurse. Therefore, consumers must be aware what the qualifications are of the person starting their vitamin infusion. Complications such as extravasation and infiltration. The difference between these is that extravasation is caused by a vesicant fluid that causes tissue damage, whereas infiltration is caused by non-vesicant fluid which causes edema and fluid buildup under the skin.”

Writing this article required quite a bit of research in the field of infusion. There is a great deal of critical thinking involved in choosing the needle gauge, drip rate and tubing diameter. The medical professional must also consider the age of the patient, diameter of the vein and the patient’s medical condition. Professor Kimmel states: “Not taking the diameter of the agio catheter into consideration based upon the patient’s veins can cause rupture of the vein and perhaps phlebitis or necrosis of the underlying skin. This constitutes a medical emergency. The person performing the infusion must watch their patient closely during their infusion to make sure that they are not experiencing any heart related issues such as palpitations or chest pain. This can be caused from fluid volume overload.

Based upon Professor Kimmel’s concerns it is evident that there is a lot of risk associated with something as simple as a vitamin infusion. According to several of the vitamin infusion spas, the actually process is only thirty minutes from start to finish. They stated that they did not have any complications associated with their clients and most of their clients are regular customers.

Professor Kimmel states: “The medical aspects of starting an IV requires in-depth knowledge of the anatomy of the vein and the circulatory system. The practitioner must know that permanent damage can occur to a nerve when starting an IV in the hand. But there is much more to the specialization of vitamin infusion. The fluids themselves can be toxic if the patient has not first had blood work completed. There are certain vitamins that are water soluble and those that are not. If a patient receives too much of a particular vitamin it can cause renal failure.”

The vitamins that Professor Kimmel was referring to are the fat-soluble vitamins which are vitamins D, E, A and K. Each of these can be toxic in even small amounts. These vitamins are not typically transfused during an infusion due to their lethality at high concentration. Most of the vitamins infused consist of water-soluble vitamins such as vitamin B, C, glutathione and many other combinations.

When medication such as a vitamin is administered via intravenous infusion the vitamin bypasses the first pass effect of being metabolized by the liver. Both dietary forms of folate and cobalamin exert their beneficial effects by being metabolized via the liver thus promoting gut health. Vitamin B 12 is also called cobalamin. This is found in foods such as red meat, chicken and dairy products. Folate or Vitamin B9 is a natural vitamin found in green leafy vegetables. Folic acid is the manmade form of the vitamin, though they both have the same effect.

Our intestinal bacteria synthesize both vitamins. The upper intestinal bacteria produce folate while cobalamin requires a luminal binding protein whereas folate does not. Administration of Vitamin B 12 or hydroxocobalamin is rapidly excreted in the urine when administered, nullifying is nutritional effects.

The importance of monitory blood values such as hematocrit, reticulocyte count, Vitamin B12, folate and iron will let the medical practitioner know if vitamin therapy is even necessary. Patients with impaired renal function could suffer levels of toxicity if not carefully monitored. This can happen at even low dosages.

Vitamin B12 depends on the presence of sufficient intrinsic factor and calcium ions. Vitamin B12 is bound to the intrinsic factor during transit through the stomach. Then separation occurs in the terminal ileum in the presence of calcium. Vitamin B12 then enters the mucosal cell for absorption.

Professor Kimmel stated: “Patients with early Leber’s disease which is a type of hereditary optic nerve atrophy, can suffer immediate optic atrophy when administered Vitamin B12.”

When it comes to which is better, oral vitamins or parenteral administration the jury is out, since there is no definitive data to determine which is best. While obviously it is cheaper to simply take vitamins, the parenteral route offers faster and swifter administration to the desired site, but is it worth the risk?

Professor Kimmel states: “Typically, IV infusion of cobalamin occurs when a person does not have the proper absorptive mechanisms in their gut to process and use the vitamin. While an infusion is faster, the typical route for those deficient in vitamin B12 is a intramuscular injection. Deficiencies in Vitamin B12 can cause anemia, but excess concentrations can also be harmful. While there are many other water-soluble vitamins and cocktails of vitamins infused in these clinics, it is important that customers familiarize themselves with the dangers associated with each. The best advice is to seek your physician’s advice before just showing up at an IV infusion spa. Don’t let them talk you into something that could actually be harmful, and above all make sure that the person who is starting the IV is a licensed medical professional.”

In closing, Professor Kimmel wants people to be aware of the dangers associated with IV vitamin infusion. As presented in this press release the dangers and uses are presented and the consumer is left to determine if vitamin therapy would be beneficial versus taking vitamins the oral route. However, being knowledgeable is the key to truly being healthy.

Phlebotomy Career Training is the Nation’s Leader in Medical Health Care careers and certification. Our classes and programs are nationally accredited and offered both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more! If you are interested in a rewarding career in the medical health, visit or call 888-410-6416 to learn more.

Do Medical Assistant Certification Credits Transfer?


Many students have this question while they train at facilities to get their certifications. However, in order to answer it, we need to briefly introduce Medical Assistants and highlight the importance of the MA certification. Moreover, we will define what ” Academic Credit Transfer” mean and then find out if the academic credit transfers or not while demonstrating the importance of the MA certificate.

Firstly, Who Are Medical Assistants?

Medical Assistants are eligible to work in physicians’ offices, clinics, or other healthcare facilities. They are responsible for performing physician support services that help ensure medical facilities run smoothly. Certified Medical Assistants may work in a clerical, administrative or clinical capacity, and they may even be asked to perform more specialized tasks.

Secondly, What Is the Importance of the MA Certification?

Although Medical Assistants can work without being certified, employers are usually looking for skilled and outstanding candidates. Getting certification through authenticated training centers proves to employers, coworkers and patients that this Medical Assistant has aced the field, and that ,now, they have the knowledge, techniques and skills necessary to assist a premium service.

How to Get MA Certificate?

In order to be eligible to sit for the Certified Medical Assistant exam, the student must complete a formal medical assisting program from a school that has received accreditation from either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).

Thirdly, What Is an Academic Credits Transfer?

Credit Transfer is the recognition of academic credits gained through formal study at Registered Training Organizations, professional bodies or enterprises and universities. Credit Transfer is credit given based on documentary evidence of statement of attainment/qualifications.

There are two types of Credit Transfer:

  1. External Credit: which applies if you completed eligible units of study at another tertiary institution or training organization.
  2. Internal Credit: which is available if you previously completed units of study at the same institution as part of a different course.

Finally, Does Academic Credits Transfer?

Applicants applying for an internal credit may be eligible for a reduction in the course fees based upon the regulations and the date of completing any previous courses; however, external credits do not transfer. The MA Certificate is considered as an external credit; therefore, its credit does not transfer.

Medical Assistant jobs have a great outlook in the coming years. In fact, it is one of the top 20 fastest-growing occupations according to the Bureau of Labor Statistics. Obtaining a certificate increases the student chances of employment at large facilities, which means better environment, experience, and benefits as well as a variety of patients and situations, too.

Becoming a certified Medical Assistant does not take long, and the job is rewarding in several ways. Students might be interested in a management job, a particular area of medicine or even teaching.

What Benefits Do Students Get When They Roll in Medical Assisting Certificate Program?

  1. Medical Assistants can Immediately start their career; they can notably finish their certificate program in a short period of time as some training centers offer a less than a year program.
  2. It boosts confidence; as discussed before, Medical Assistants need to study for and pass the Certified Medical Assistant Exam. This license proves that the student is a professional in their field, and that builds confidence. MAs will also be working with other licensed professionals, so everyone around has the same knowledge base.
  3. Medical Assisting is a highly demanded field; it is not always easy to get a job, but when it is for Medical Assistants, they are in demand. The profession is expected to grow 29% by 2026, much faster than average growth rates.
  4. It pays great and it is stable; the pay scale for a Medical Assistant is currently $32,946 and ranges between $30,377 and $35,570. Also, The great demand for Medical Assistants means the turnover rate is low, and the industry is largely protected from layoffs even when the economy is bad.
  5. It is fulfilling; many jobs do not provide an opportunity to make a positive difference in people’s lives, but Medical Assistants can go home at the end of the day knowing they did. It is a meaningful work!
  6. Some people find lifelong careers as Medical Assistants, and others use the certification as a step in a longer career path. With exposure to several fields of healthcare, students might discover a related interest or an opportunity to pursue a different job. For example, careers in nursing, medical coding and allied health management may be of interest to Medical Assistants one day.
  7. Certified Medical Assistants receive broader education; their responsibilities include clinical duties like drawing blood and performing basic lab tests as well as administrative duties such as updating patient records, billing and scheduling. Certified MAs are surely prepared to work in all of these evolving clinical and administrative areas.

As baby boomers get older, they need more preventive medical services. We are talking about 76.4 million people or almost one-third of the U.S. population. Almost all of them will be involved in the healthcare system in the upcoming years and especially this year due to the COVID-19 pandemic. Medical Assistants are always going to be an important part of the healthcare sector, and Certified MAs are highly needed to get the professional job done.

If you are interested in a career in medical health, Phlebotomy Career Training is the place to start. As the Nation’s Leader in Medical Health Care careers and certification, we offer nationally accredited classes and programs both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more! Visit or call 888-410-6416 to learn more!

How Important is Medical Experience for Pre-Med Students?


Medical education is education related to the practice of being a medical practitioner; either the initial training to become a physician, or additional training thereafter. Medical education is also the subject-didactic academic field of educating medical doctors at all levels, including entry-level, post-graduate, and continuing medical education. Medical education applies theories of pedagogy specifically in the context of medical education. Specific requirements such as professional activities must be met before moving on in stages of medical education.

Why Medical Experience?

When it comes to getting into a medical school, having the best GPA and MCAT scores don’t cut the bill alone. Highlighting your exceptional medical work experience and hospital shadowing projects in your personal statement can help you stand out from the crowd. Having medical experience gives you plenty of opportunities to observe some of the skills required to become a brilliant physician. In addition, it helps you decide whether medicine is the right career choice for you.

Types of Medical Experience for Pre- Med Students

Along the path to medical school, many students choose to pursue clinical experiences to complement their pre-medical schoolwork. Here are some types of medical experiences:

Medical Scribing: As one of the most common clinical experiences seen by our Admissions Boards, scribing in an Emergency Room or inpatient hospital department allows a pre-med to take an active role in the healthcare process. This type of experience is seen frequently by our Admissions Officers, but it is the self-reflective pre-med student who can effectively convey how their time as a scribe has molded their understanding of the healthcare system and contributed to their desire to become a physician.

Physician Shadowing: Most pre-med students have some degree of shadowing experience on their plate, and for good reason: shadowing is an excellent way of learning firsthand what a practicing physician actually does day-to-day. It requires minimal commitment on the part of a pre-med, so the amount of time spent shadowing is the key here. Selecting a physician(s) based on specialty and area of interest is important to develop a robust understanding of providing care.

Volunteering at Healthcare Facility, Clinic, or Hospice: Whether at a hospice facility or in the community as an EMT, pre-meds can gain direct and impactful patient care experiences through their volunteerism. The scope of volunteering in these roles is vast, but common roles include: hospice volunteer assisting patients at the end of life; volunteer EMT positions at events and around the community; volunteer patient intake at a local clinic; or volunteering as a counselor or other service position with local nonprofits that work with underserved or high-risk communities. These types of experiences highlight the service-oriented aspect of many pre-med students.

Paid Positions: Generating additional income while receiving invaluable clinical experiences is on many pre-med students’ radars, and our best advice to doing so involves receiving additional certifications. These types of positions are natural segues into becoming an entry-level healthcare provider and may require several months of initial certification training, but they are the most direct, hands-on clinical experiences a pre-med can find.

In order to decide which type of experiences fits you the best, the table below shows the pros and cons of each type:

Medical Scribing

Pros – Direct exposure to patient care—you are not a spectator! Become a functioning member of a medical team. Learn how to work collaboratively with care providers in a healthcare facility.

Cons – Time-intensive training. No direct patient contact. Generally, not a ‘shadowing’ experience: students may not be able to ask physicians questions as they make their rounds.

Physician Shadowing

Pros – Developing meaningful relationships with physicians. Exposure to a wide variety of health issues, depending on the specialty. Learn about the patient-physician interaction firsthand.

Cons – No direct patient contact; purely observational. Unpaid. Must first build a network to locate a physician that will allow you to shadow.

Volunteering at Healthcare Facility, Clinic, or Hospice

Pros – Developing meaningful relationships with physicians. Exposure to a wide variety of health issues, depending on the specialty. Learn about the patient-physician interaction firsthand.

Cons – No direct patient contact; purely observational. Unpaid. Must first build a network to locate a physician that will allow you to shadow.

Paid Positions: Medical Assistant/ Phlebotomist/ Patient Care Technician/EKG Technician/ CNA

Pros – Excellent direct patient care experience. Learn how to interact with patients and provide effective, empathetic care.

Cons – Does not necessarily involve working in a variety of medical settings. Cost and time associated with additional training to obtain certification.

Phlebotomy Career Training will help you reach your goals with a career in the medical field. Our class sizes are small, and our teachers take great care in training students in new skills respecting each student as a unique individual learner.

PCT classes and programs are nationally accredited and offered both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more! Call us at 888-410-6416 to learn more about a career in medical health.

What Can a Medication Aide Do?


A medical facility needs several employees in order to run. You find Receptionists, Technicians, Physiologists, Doctors, Therapists, Nurses and many more working there; some help with administration and others with taking care of patients. However, there is one particular job that deals daily with patients and is responsible for administering their medications: it is the Medication Aide Technicians. Therefore, what does a Medication Aide do? Where do they work? What is their pay scale? What are their responsibilities and duties? Moreover, what does it take to be a Medication Aide?

What Does a Medication Aide Do?

A Certified Medication Aide is a certified nursing assistant (CNA) responsible for administering daily medication to patients in a medical facility. Also referred to as Medical Aide Technicians, their duties include monitoring patients, reporting changes, and collecting samples.

Where Does a CMA Work?

Medication aides work in long-term care facilities, hospitals, medical centers, assisted living care centers and correctional facilities.

What Is a CMA Pay Scale?

Medication Aides earn on average $28,203 a year, with entry-level employees earning $13,500 and those with more experience bringing home over $39,000 a year. Some aides will work a typical 9-to-5 work week, but most work evenings, overnight and weekends, as patients must take medication at all times of the day.

What Are CMA Responsibilities?

Many nursing homes and assisted living facilities employ certified medication aides to distribute medicines to patients and residents. Like other nursing disciplines, women make up the majority of medication aides, nearly 88 percent of all nursing aides, according to the U.S. Bureau of Labor Statistics. Therefore, who works in this field needs to:

  • Deliver routine daily medications, either prescription or non-prescription, to patients.
  • Coordinate with different nurses to assist with patient care and medications.
  • Follow written or verbal instructions on how to manage medications.
  • Record medication dosages and times.
  • Observe patients and document changes in their condition.
  • Gather samples for analysis.
  • Ensure equipment is routinely inspected and cleaned.
  • Uphold all health and safety standards.
  • Respond to patient emergency call signals, bells, or intercom systems to identify patient needs.

What are CMA Duties?

A CMA is a qualified and self-motivated and extremely detail-oriented person. The need to possess in-depth knowledge of patient care procedures. Providing excellent patient care is a vital part of this job, that is why excellent communication and interpersonal skills are required and being attentive to patients’ conditions is a must too.

What Does It Take to Be a Medication Aide?

Medication Aide education programs require only a few month’s commitment and take place at community colleges, tech schools and medical centers. Typically, a medication aide training program takes three to six months to complete and includes both classroom and hands-on training. Before starting a training program, most providers require students to have a high school diploma or GED and be currently certified nursing assistants or hold a nursing degree. Some programs also ask that students have some experience in a long-term care facility before taking the course. Training courses cover medication prep and how to deal with side effects and drug safety. In addition, a certification is essential for a Medication Aide; earning a license or permit generally requires filling out an application, meeting the education qualifications and paying an application fee. Candidates must also take and pass an exam.

As a result, a Certified Medication Aide Job requires:

  • High school diploma or relevant qualification.
  • Must be a certified medication aide.
  • A previous experience as a medication aide (not a usual requirement).
  • Able to work a flexible schedule including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Good understanding of medical and pharmacological terminology.

While it may seem like a simple task, dispensing medication to patients requires special training. Even mild drugs like aspirin can have devastating effects when given to the wrong patients, which requires someone with the know-how to safely administer medication. A Medication Aide job is tough; however, whoever works in this field is notably a lean person.

If you are interested in becoming a certified Medication Aid, Phlebotomy Career Training is the perfect choice. As the Nation’s Leader in Medical Health Care careers and certification for over 10 years, PCT produces students that are well prepared, professional, and ready to embark on their new careers.

Our classes and programs are nationally accredited and offered both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more! If you are interested in a rewarding career in the medical health, visit or call 888-410-6416 to learn more.

Call PCT at 888-410-6416 to learn more about a rewarding career in medical health!

How to Earn Contact Hours for PA School


What is a PA?

PAs (Physician Assistants) are medical professionals who diagnose illness, develop and manage treatment plans, prescribe medications, and often serve as a patient’s principal healthcare provider. With thousands of hours of medical training, PAs are versatile and collaborative. PAs practice in every state and in every medical setting and specialty, improving healthcare access and quality.

What do PAs do?

Physical assistants’ specific duties depend on the setting in which they work, their level of experience, their specialty, and state laws. They obtain patient histories, perform physical examinations, diagnose illness and develop treatment strategies, order and interpret lab tests, counsel patients on preventative health, perform various medical procedures, assist in surgical operations, and in most states can write prescriptions.

Degree Requirements for PA School

A bachelor’s degree from one of the accredited colleges and universities is the first requirement to join PA school. You can fulfill this requirement by completing a Physician Assistant program. You do not have to wait to finish your undergraduate study to apply to join PA school.

However, because work experience gives you better odds, you need to a few years to volunteer, shadow a doctor or a PA, and maybe do research to increase your odds. Besides the bachelor’s degree, a PA assistant has to complete a master’s program accredited by ARC-PA, an independent body that licenses PA programs. The master’s program should involve classroom work and hands-on training.

After this, you need to earn your PA certification by taking a PANCE test. You need to take the PANCE test within six years after completing your PA program. Within the six years, you are given six attempts – if you fail to get certified in all six attempts, you have to retake the ARC-PA accredited PA program. You can only start practicing after the certification.

Contact Hours for PA School

Like the GPA and GRE, there are no standard experience requirements for PA school. It is, therefore, challenging to know how much experience you need (in terms of hours) and in what areas. However, this is for sure, you will not get into any PA school without healthcare experience. There are different categories of healthcare experience, such as:

Experience in Patient Care : This is the most recognized experience category when applying to join PA school. You need experience in developing patient treatment plans, performing procedures, and directing treatment for a patient. To earn the experience, you can work as a phlebotomist, CAN, paramedic, dental hygienist, or physical therapist among others. Accepted students earned an average of 3,020 hours in patient care experience in 2019, according to the PAEA report.

Healthcare Experience : You only need to work in a healthcare setting for at least 1000 hours, either paid or unpaid. Here, you need experience in cleaning patients, delivering food, administering medication, or taking vitals. Patient’s care hours count when you work hands-on with patients.

Shadowing: Here, you only need to observe a physician or physician assistant work. In 2019, accepted students shadowed PAs for an average of 143 hours.

Volunteer Work: The volunteer work you undertake in a health facility does not count. You need to volunteer outside the healthcare system Here, you can tutor students in less privileged societies, fundraise money for charity, engage in city cleanups and so much more. You need at least 500 hours working as a volunteer.

Non-healthcare employment experience: One of the ways on how to get into PA school is to show that you have experience in different fields. Therefore, you need at least 2000 hours in a field not related to healthcare.

If you are looking to start a career in the medical field or need contact hours for PA School, Phlebotomy Career Training is an excellent choice. As the Nation’s Leader in Medical Health Care careers and certification, we have been educating medical health professionals for over 10 years, with great success!

Our classes and programs are nationally accredited and offered both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more!

Call PCT at 888-410-6416 to learn more about a rewarding career in medical health or visit

Career Advancement for Medical Assistants


Medical Assistants

Medical assistants, also known as a “clinical assistants” or healthcare assistants, are an allied health professional who support the work of physicians, physician assistants and other health professionals, usually in a clinical setting.

What do Medical Assistants do?

Medical Assistants (MA) perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Medical Assistants Basic Qualifications

As a medical assistant, you may perform primarily office tasks, mostly clinical tasks, or a mixture of both. Here are a few of the most common skills:

  • Good communication skills
  • Medical knowledge
  • Knowledge of safety and sanitation
  • Computer skills
  • Customer service skills

Benefits of Medical Assistant’s Career Advancements

Gaining the Benefits of medical assistant’s career advancements take quite a bit of time, energy, and determination to become a medical assistant. The career path is fairly short however it involves a lot of studying and practical experience. The benefits of embarking on a medical assistant career are varied but can enrich one’s life significantly. Here are some of the most notable ones:

  • Financial Benefits: Medical assistant career is a fast track start to a financially stable life. Medical assistants earn substantially more than their peers in the retail, manufacturing and other service industry professions. In addition, as you add to your educational credentials and your practical experience, you will be rewarded with more responsibility and a salary boost with your expertise.
  • Personal Enrichment: Most people – no matter where they start in the medical field– enter it to help people to some degree. In fact, being a medical assistant can be as personally rewarding in this regard as it is for a heart surgeon. In many cases, it is even more so as a medical assistant has far more daily contact with patients than a surgeon does.
  • Esteem of Your Co-workers: Being a medical assistant takes a special kind of person. There are all sorts of unpalatable tasks that must be undertaken and accomplished. Still the best medical assistants will garner the respect of not only their peers but also of the nurses and doctors that they serve with. The prestige that comes from being able to handle various patient populations can change an entry-level medical assistant into a must-hire advanced candidate.
  • Better Job Security: Advancing past the entry-level stages of a medical assistant position is also extremely valuable as it increases your value to the healthcare organization. Lower-level positions are far more likely to be eliminated in a down market. Similarly, more knowledgeable employees will almost always be retained over less educated ones.

Medical Assistant’s Career Advancements Opportunities

Medical assistants may find career advancement opportunities in many areas:

  • Clinical team leader
  • Lead medical assistant
  • Medical office manager
  • Clinical office manager
  • Medical assistant instructor
  • Medical records manager
  • Healthcare administration
  • Executive medical office secretary

Different Career Specialties in Medical Assisting Advancements

Choosing a specialty can be a wise choice for future career advancement opportunities. Some medical specialties require more knowledge and skills than others and may offer opportunities for better pay and extended responsibilities. Here is a peek at a few specialties that medical assistants commonly work in:

Clinical Specialties

  • Podiatry: Podiatry is a medical area that focuses on injuries and medical conditions of the foot.
  • EKG/Cardiology Technician: EKG focuses on diseases and conditions of the heart and cardiovascular system.
  • Ophthalmology: Ophthalmology medical assistants provide a wide range of duties in caring for the eyes.

Administrative Specialties:

  • Medical Billing and Coding: Medical billers and coders are responsible for handling charge sheets and submitting them to insurance companies for reimbursement.
  • Medical Administrative Assistant: Medical administrative assistants work closely with the management team, or administrator of, a hospital or medical facility.

Phlebotomy Career Training will help you reach your goals with a career in the medical field. Our class sizes are small, and our teachers take great care in training students in new skills respecting each student as a unique individual learner. Our Medical Assistant courses are taught by a Registered Certified Medical Assistant and Family Nurse Practitioner.

PCT classes and programs are nationally accredited and offered both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more! Call us at 888-410-6416 to learn more about a career in medical health.

How a Medical Assistant Certification Can Make a Med School Applicant Stand Out


A great way for a med school applicant stand out from the crowd is to have medical experience. It can be paid experience, such as working as a medical assistant, phlebotomy technician, patient care technician or nursing assistant. It can also be volunteer experience, such as volunteering at a hospital or clinic.

At PCT, many of our students are medical school and PA school applicants. Our medical assistant program is popular with our pre-Med and pre-PA students as once they have their national certifications, they may work in doctors’ offices and hospitals, getting the required experience to be a stand out applicant showing commitment to their field of study.

Medical Assistants

Medical assistants, also known as “clinical assistants” or healthcare assistants is an allied health professional which supports the work of physicians and other health professionals, usually in a clinical setting. Medical assistants perform routine clinical and administrative duties under the direct supervision of a physician or other health care professional.

Why Should Med-School Applicants Become a Certified Medical Assistant?

Here are just a few of the benefits of becoming a Certified Medical Assistant:

  • Increase Employment Opportunities: Medical Assistant certification is a great thing to list on a med school applicant resume, and it can end up being the difference that gets you a call back for an in-demand job over other applicants.
  • More Job Choices: According to the American Association of Medical Assistants (AAMA), Certified Medical Assistants are the most versatile allied health professionals and have a wider range of job opportunities available to them. From pediatrics to geriatric care, A Medical Assistant certification will give you a bigger selection of medical settings to choose from.
  • Room for Growth: For those that aspire to move up in the medical field, becoming a Certified Medical Assistant is a great way to get started and propel you towards a more specialized position. Working as a Medical Assistant is a great way to hone your skills in a professional healthcare setting.

What do Med School Applicants expect from a Medical Assistant Certification?

There are thousands of medical assisting programs at community colleges and technical schools. Each has its own individualized curriculum and may structure their program differently. However, all upcoming MA’s must learn the same basic skills in order to succeed.

  • Anatomy and Physiology: One of the building blocks of a medical assistant education is the Anatomy and Physiology class. Most medical assistant programs ensure that their students learn the basics of anatomy and physiology. During this class you’ll learn about the different systems of the body and how they work together.
  • Medical Billing and Coding: A common task of a medical assistant is billing and coding. Students will learn about the various types of insurance, how they are billed, how to properly prepare a superbill, as well as diagnosis and procedure codes. Ensuring that the patient’s health plan covers the visit and how to properly refer a patient to a specialist, are also vital skills that will be learned. Proper billing and coding procedures are vital to the medical practice, as they are the source of income for the business. Medical billing and coding is also an entire career in itself, allowing some medical assistants the opportunity to create their own business.
  • Cardiopulmonary system and electrocardiography: Medical assistant programs provide this class that teaches about the components of the cardiopulmonary system, including the heart and lungs. If CPR was not taught previously, it would definitely be in the students favor to take it. Students will also learn how to perform electrocardiographs, which are commonly known as EKG. This may include both a non-stress and stress type of testing. Students may learn how to instruct patients how to use the portable Halter monitors, as well. The medical conditions caused by illness or injury to the heart and lungs will be taught, as well as basic medications and procedures used by physicians to treat these conditions.
  • Laboratory procedures and clinical assistant: This class will focus on the procedures you will use in the back office while working as a clinical medical assistant. This includes escorting the patient to the room, performing checks of vitals, drawing blood and collecting other samples for the laboratory, and giving injections. Students will learn how to perform specific laboratory procedures, such as hematocrit, urine tests, and separating blood and plasma.
  • Clinical Externship:  This portion of the program is where the student will work variable hours in an actual doctor’s office. Depending upon whether you are a back office, a front office, or both, your externship will be in the area that you are specializing in. During student’s externship, they will get hands on experience working with real patients. All of the skills students have learned during their medical assisting education will be utilized during the externship. Mastery of the skills will usually be evaluated after the externship/ clinical has ended. The extern site supervisor will report your progress and give your school representative a grade for your externship and provide documentation displaying skills performed.

Phlebotomy Career Training is the Nation’s Leader in Medical Health Care careers and certification. Our classes and programs are nationally accredited and offered both on-line and in-class. They include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more! If you are interested in a rewarding career in the medical health, visit or call 888-410-6416 to learn more.

Caregiver Stress and Well Being


    “I think my advice for other caregivers would be – you can get lost very easily. To family and friends, I’d say, ‘Take care of the caregiver.’ Don’t worry about the patient, they’re taken care of. Take care of the caregiver.”

From “Lowering a Child,” in hear/say

A caregiver is a member of a person’s social network who helps them with activities of daily living and helps needy people to turn their lives to become easier. Caregivers are most commonly used to address impairments related to old age, disability, a disease, or a mental disorder. There is no doubt that caregivers provide a precious help spiritually and physically. On the other hand, caregivers’ burden is reportedly the highest when it is provided to a spouse or partner.

Caregivers Stress
Caregiver stress is characterized by the physical, mental and emotional exhaustion. It typically results from a person neglecting their own physical and emotional health because they are focused on caring for their loved one. Therefore, caregiver stress is strongly associated with negative health outcomes.

Around 40-70% of caregivers suffer from depression while many caregivers, also, have anxiety as a result of the stress associated with providing care. Here are some aspects that really cause stress to caregivers’ lives:

  • Emotional and Physical Stress
    About 22% of caregivers report that their health has gotten worse as a result of care giving. Caring for chronic conditions like Dementia or Alzheimer disease seems to cause the most emotional stress. The physical demands of care giving can also take a toll when the duties include lifting and helping with mobility.
  • Managing Their Time
    Caregivers often find that they have less time for themselves and other family members. They often spend so much time on care giving duties that they end up sacrificing the things they enjoy, like hobbies or vacations, or they have trouble balancing work schedules while care giving.
  • Sleep Deprivation
    Lack of sleep can be a serious issue for a family caregiver as often the loved one’s sleep-wake cycle can be mixed up. Sleep deprivation can take a huge toll on a caregiver who is already feeling the strain of being burned from both ends.
  • Depression and Isolation
    A family caregiver is often at a high risk for depression. Oftentimes, care giving duties take up so much of their time that they no longer maintain social connections outside of the home.

Tips for Caregivers
Working as a caregiver, that is profoundly meaningful when it hits its expectations, causes many stressful aspects that affect caregivers’ lives. Here are some tips that caregivers should follow:

  • Respite (taking a break) is essential for caregivers.
  • Get exercise: there may be steps to take and arrangements to make in order for a caregiver to engage or re-engage in healthy activities. Getting to exercise with friends helps caregivers regain a healthy life.
  • Get enough sleep: prolonged disruption in sleep can impact the overall health and well-being.
  • Stay socially connected with people a caregiver enjoys with: many caregivers are at risk for feeling lonely and isolated due to their care giving demands.
  • Ask for help, and when people offer help, accept it: remember, care giving is not a one-person job. Getting help with care giving does not mean you are failing as a caregiver.
  • Learn: a caregiver should be willing to learn everything they can about their loved one’s illness so that they can communicate comfortably with healthcare providers and can prepare for the future.

Caregiver stress is an often overlooked potential health hazard for all caregivers. At Phlebotomy Career Training, we are proud to work with our Medical Assistants, CNAs and Patient Care Technician trainees to understand coping mechanisms as part of our online and in-class training.

Our classes and programs are nationally accredited and include: Phlebotomy Technician, Pharmacy Technician, Electrocardiogram Technician, Dialysis Technician, Medical Assistant and more!

Contact our admissions offices today for more information at (888) 410-6416 or visit us at for more information.

Keeping Patients Comfortable and Stress Free

Comfort, a concept associated with the art of healthcare, is important for reducing the negative impact of hospitalization. Providing nursing interventions that ensure patient comfort is important for patients to respond positively to treatment. However, what is patient comfort? Moreover, who is responsible for patient comfort and how to do that?

What Is Comfort Care?

Comfort care is defined as a patient care plan that is focused on symptom control, pain relief, and quality of life. It is typically administered to patients who have already been hospitalized several times, with further medical treatment unlikely to change matters.

Who is responsible for patient comfort?

All medical staff starting from the junior to the senior are all responsible for patient comfort. The psychological and mental health is all what matters for a patient.

How to make patients comfortable and keep them stress free?

Patients have every right to be anxious — being in the hospital is scary. Nevertheless, those warriors, who ought to help patients, learn how to manage stress in themselves and others. This is considered as a unique skill they will carry with them throughout their life not just on shift. Therefore, how to comfort a patient?

1. Let the patient be heard.

2. Explain the what and the why.

3. Don’t tell the patient to relax; instead, show them how.

4. Do hourly rounds.

5. Use humor.

6. Prepare yourself for stressful situations.

7. Be empathetic.

For example, nursing staff spend time with patients prior to their stay to discuss measures that will help them feel more comfortable, such as bringing fuzzy socks from home and arranging to get a fan in the room.

While it may be impossible to completely eliminate anxiety from the patient experience, a medical staff can reduce stress by helping their patients feel safe, soothed and at home in the hospital’s office. A welcoming patient space combined with the staff professional expertise can be the key in attracting and retaining a robust patient population. Some major tips for a comfy space are:

• Use warm, welcoming elements, such as wood or faux wood furniture and flooring.

• Choose paint colors that are pleasant and calming, such as greens, blues, golds and warm neutrals. Avoid bright or alarming shades of red, orange and yellow.

• Although bright lighting may be necessary in exam rooms, try table lamps and dimmer lighting options in waiting rooms.

• Incorporate natural elements, such as plants, river stones, flowers and fish tanks into waiting areas.

• Opt for soft, comfortable furniture in waiting rooms and offer extra seating in exam rooms so your patient is not relegated to the exam table alone.

• Play soft music.

 These touches in some cases help make up for less-pleasant parts of hospitalization that cannot be avoided for medical reasons. Surely, patients take notice of the effort they are provided which can benefit the hospital in several ways, including higher patient satisfaction scores that can lead to more revenue.

 At Phlebotomy Career Training, we believe patient comfort should be of the utmost importance. Whether it is our Medical Assistants, CNAs, Patient Care Technicians, EKG Technicians or our Phlebotomy Technicians, we train our students in cutting edge techniques in healthcare and patient comfort.

Please feel free to contact our offices today at (888) 410-6416 or visit us at for more information or to speak to an admissions advisor.